Twisted

A short while ago, we needed to build a new room and hire a game master. Not easy to find someone who can do both! But Jaime seemed to be the perfect fit. Great knowledge of electronics and the best overall skill set to create a uniquely challenging room. Not much customer service experience, but we figured we could teach that part.

Building the room was smooth enough. Jaime was more than willing to put in the hours and energy into building a room that would challenge even the best players. It wasn’t going to be a traditional escape room, but that’s what we wanted anyway. However, once customers started interacting with Jaime, they started complaining. A lot! Reviews about Jaime were not good and we did what we thought was best: we fired Jaime.